Associate IT Director

The Associate Director, IT, leads a team dedicated to the Mirabel site and provides a direct and local interface with users for all information technology (IT) issues. He is evaluated on business results, service level-oriented support, as well as delivery and support to local business functions, in a standardized and structured manner. In particular, he must assume the following roles:

• Technology, Infrastructure and Cybersecurity Manager
• Change, Compliance and Data Integrity Manager
• Release and Deployment Manager
• Help Desk Manager
• Team Lead

Responsibilities:

Responsibilities: Local IT service management includes, but is not limited to:

• Budget, contract and license management.
• Oversight of third-party services (MSP, AMS).
• Responsibility for the quality and quantity of local services (delivery and support processes).
• Acquisition and maintenance of local technology infrastructure and application software.
• Installation and accreditation of local solutions and changes that meet business requirements.
• Ensuring security of local systems in accordance with global IS standards and quality management of local operations, including local help desk and physical environment.
• Planning releases and deployments of IT solutions.
• Preparing builds and tests.
• Executing the transfer, deployment and decommissioning of IT systems and devices.
• Developing and maintaining divisional IT policies and standard operating procedures aligned with corporate procedures.
• Managing the IT change control process.
• Managing the IT system validation process and periodic reviews.

Skills :

Education: Bachelor's degree in Information Technology, Computer or Industrial Engineering (or equivalent).

Experience: Professional experience in Information Technology of 8 to 10 years, with a minimum of 5 years in team management. Leadership in the following areas:

• Collaborative, able to work effectively in a team and foster a harmonious and productive work environment
• Customer orientation.
• Ability to lead a team by motivating and coaching members in various work contexts
• Strong goal orientation.
• Ability to synthesize complex content.
• Ability to manage different stakeholders and their requirements.

Business skills:

Bilingual French-English, with excellent command of both languages, both orally and in writing.

• Ability to design and manage business cases and scenarios (Business cases).
• In-depth knowledge of business processes and metrics.
• In-depth knowledge of the various business functions.
• Ability to work independently with a strong goal orientation.

Technical Skills:

• Understanding of the standards that the IS organization must comply with (ITIL, GAMP/GxP, SOC2, COBIT).
• Knowledge of IT infrastructure and cybersecurity.
• Knowledge of IT applications.
• Knowledge of IT systems.

Job Type: Full-time, Permanent

Salary: $90,000.00 to $130,000.00 per year

Benefits:

• Dental Insurance
• Insurance Disability
• Life Insurance
• Vision Insurance
• Paid Time Off
• Corporate Events
• Flexible Check-In/Check-Out
• Discounted or Free Food
• Employee Assistance Program
• Pension Plan
• On-Site Parking

Schedule:

• 8 Hours
• Monday to Friday
• Day Shift
• Weekends Off

Education:

• Bachelor's Degree (Required)

Experience:

• Team Management: 5 years (Required)
• IT Infrastructure: 5 years (Required)

Language:

• French (Required)
• English (Required)

Job Location: In person