Agent - Office work and operations (Québec)

November 24, 2021

(Work place: Québec)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level

NV-04As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing, and verification of database data integrity.You perform administrative and follow-up tasks to support your unit’s day-to-day operations and help it meet operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential.You help process information and solve simple, everyday issues, tailoring your approach as needed. You respond to administrative and operational questions.

General Information on the Position

Main responsibilities

  • Help carry out the unit’s operational and administrative processes

  • Help analyze and produce reports and statistics

  • Carry out administrative tasks, including data collection, entry, modification, compilation and coding. Coordinate the unit’s activities

  • Provide information about your line of business’s processes and procedures

  • Help prepare presentations and related documents

  • Serve as resource person for administrative and operational matters

Other working conditions

  • Work location: Currently on regular telework due to the pandemic. Place of business Montreal. The work mode applicable to the position is the hybrid mode

  • Number of jobs available : 2


  • Trade school diploma in a related field

  • A minimum of two years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

  • For vacant positions available in Quebec, please note that knowledge of French is required

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Drive results, Situational adaptability

Work Location

Complexe Desjardins Montréal

Trade Union

Non Syndiqué

Unposting Date


Job Family

Administration (FG)

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