Analyst, Business intelligence

October 12, 2019

(Work place: Lévis, Montréal)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level

NV-08As a business intelligence analyst, you help develop and use tools and methods to collect, compile, model and restore the organization’s physical and non-physical data to establish governance, help decisionmakers understand the big picture and inform decisions.You analyze and help diagnose issues, provide opinions in accordance with the rules for your discipline, and help develop recommendations and implementation plans. You develop tools, methods and processes. Your projects and initiatives require extensive knowledge of your line of work.You share ideas and help solve problems using your analytical skills, extensive knowledge of your line of business and ability to manage complexity. You interact with stakeholders working in other fields.You provide discipline-specific support to your unit, clients and partners.

The mandate of the Client Insight, Payment and Financing Department is to act as a leader in developing knowledge about members/clients through analyses and data leveraging for the marketing strategy and manufacturers so as to support strategic and operational decision making.

 Additional responsibilities

  • Serve as an expert advisor by supporting the marketing strategies and manufacturing teams.
  • Develop, manage and track key marketing and manufacturing indicators.
  • Use analytics to determine the causes of client actions and make the necessary recommendations.
  • Maintain and develop analytical tools, visualization tools, and internal and external databases required for client insight.
  • Leverage the use of member/client data.
  • Ensure data stewardship for data under our responsibility.
  • Manage the productions, publications and one-off requests of the marketing strategy and manufacturing teams.
  • Identify, input, analyze and interpret data to inform management decision-making and monitor the application of management policies and practices. Make recommendations
  • Help identify and analyze management information needs and operationalize business intelligence solutions by coordinating with the sectors involved
  • Produce solution implementation reports and action plans and ensure information quality
  • Develop and write methods and processes.

Other working condition

  • Number of job available : 1 


  • Bachelor's degree in a related field
  • A minimum of two years of a relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

  • For vacant positions available in Quebec, please note that knowledge of French is required 

Specific knowledge

  • Knowledge of SAS and Tableau (an asset)
  • Independent speaker, upper intermediate knowledge of English

Desjardins Cross-sector skills

Accountability, Collaborates, Customer Focus, Innovation

Key competencies for the job

Business insight, Complexity

Work Location

450, boul. de Maisonneuve Ouest, Montréal

Trade Union

Non Syndiqué

Unposting Date


Job Family

Administration (FG)

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