Client Relations Receptionist

June 07, 2019

(Work place: Montréal)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level

NV-03As Client Relations Receptionist, you will help develop and maintain business relationships with members and clients. You will help sell life and health insurance products and services through multiple distribution channels based on member/client needs and current strategies and practices. Products and services include personal insurance, group insurance, group benefits, insurance brokerage, segregated funds, travel insurance, and the settlement of life and health insurance claims.Your role will consist in assisting members and clients in your areas and in helping maintain good business relations. You will perform sales-support and client-relations tasks regarding specific products and services or general requests for information in accordance with current practices, capitalizing on your ability to adapt your approach as required. With your well-honed interpersonal and effective communication skills, you will ensure member and client satisfaction and the quality of the services delivered in accordance with the organization’s standards and procedures.

Other working conditions

  • Temporary work : scheduled to end on : 2020-01-11
  • Schedule: Hours may increase during summer and vacation replacements; hours during the rest of the year will vary depending on business needs
  • Shift: Between 8:00 a.m. and 8:30 p.m., Monday to Sunday
  • Must be available to work on statutory holidays
  • Number of jobs available :  1


  • High school diploma
  • Minimum of two years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

  • For vacant positions available in Quebec, please note that knowledge of French is required 

Specific knowledge

Proficient speaker, advanced knowledge of English (mandatory)

Desjardins Cross-sector skills

Accountability, Collaborates, Customer Focus, Innovation

Key competencies for the job

Communicates effectively, Drive results, Interpersonal Savvy

Work Location

1100, boul. René-Lévesque Ouest Montréal

Trade Union

Non Syndiqué

Unposting Date


Job Family

Member/client sales and service (FG)

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