General Management Assistant

November 24, 2021

(Work place: Québec)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level

NV-06The incumbent supports the general manager and all managers of a large caisse in carrying out various administrative support and secretarial tasks. Activities include overseeing the planning and coordination of management activities.

General Information on the Position

Main responsabilities

  • Manage and follow up on the general manager's schedule, phone calls, emails, and mail, based on established priorities. Process a variety of requests according to general instructions.

  • Consult, consolidate, and assemble documents of a strategic nature. Establish priorities and make the recommendations required for delivering these documents.

  • Coordinate the delivery of various files to the Management Committee, Board of Directors, Board of Supervision, Board of Ethics and other committees.

  • Prepare for and attend various meetings, including those of the Management Committee and the Board of Directors. Take minutes and follow up with any business that arises.

  • Participate in organizing logistics for various events (e.g. team meetings, committees, general meetings, training courses, telephone conferences, travel, public relations activities).

  • Provide support in coordinating internal caisse communications (e.g. employee meetings, annual general meetings, special meetings).

  • Perform various internal management administrative tasks (e.g. tracking sales, maintaining the scorecard, monitoring expense accounts, managing inventory and equipment, conducting performance evaluations).

  • Manage documents and update records related to general management (e.g. filing, purging and storage) in accordance with current practices and regulations.

  • Perform various secretarial duties including drafting, formatting, updating, creating and revising the language of information documents for the general manager.

  • Support the general manager in retrieving information, carrying out business processes and using information systems.

Other working conditions

  • Currently regular telework because of the pandemic.The work arrangement for the position is hybrid work.

  • Number of job available: 1


  • Trade school diploma in a related field

  • A minimum of 4 years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

  • For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

  • Knowledge of French spelling and grammar

  • Understanding of the philosophy and fundamentals of financial services cooperatives

  • Knowledge of service standards

  • Standing alone

  • Professionalism and attention to detail

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Communicates effectively, Plans and aligns, Situational adaptability

Work Location

Caisse Desjardins de Sainte-Foy

Trade Union

Non Syndiqué

Unposting Date


Job Family

Administration (FG)

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