Receptionist

March 22, 2021

Job Description

Founded in 1846, Laurentian Bank Financial Group (LBCFG) is a diversified financial services provider whose mission is to help its customers improve their financial health. The Laurentian Bank of Canada and its entities are collectively referred to as Laurentian Bank Financial Group (the "Group" or the "Bank"). With more than 2,900 employees guided by the values of proximity, simplicity and honesty, the Group provides a broad range of advice-based solutions and services to its personal, business and institutional customers. With pan-Canadian activities and a presence in the U.S., the Group is an important player in numerous market segments.This role sits within LBC Tech, a subsidiary of Laurentian Bank Financial Group.The incumbent is responsible for handling front office reception and administration duties. This includes greeting guests, answering phones, handling inquiries, and undertaking a range of functions to ensure the administration activities within the organization runs smoothly.

Responsibilities

ºAnswer telephone calls and transfer to the appropriate parties.ºGreet visitors, take messages, and reply to questions of general information.ºPerform basic bookkeeping, filing, and clerical duties.ºPrepare, order, and maintain office supply inventory. ºMaintain information systems used by office administration team.ºPrepares letters, memos and other documents.ºContinuously ensure reception area is organized.ºProvide basic back up coverage to Executive Assistants when needed. ºCarries out any other similar or general tasks when required.

Qualifications

Post secondary degree/diploma, and 1-year of related experience.Bilingual (French/English) verbal and written communication skills are mandatory.Superb interpersonal and customer service skills, with the ability to interact with individuals at all levels.Well organized, able to manage time and multi-task with conflicting priorities and timelines.Demonstrated ability in core and role specific competencies including teamwork, adaptability, organizational, resourceful, customer service, innovation and problem solving.Familiarity with 5S, Kaizen Principles, Six Sigma or other continuous improvement methodologies is an asset.

Additional Information

We welcome and encourage applications from individuals from all groups, including aboriginal, women, visible minorities, and persons with disabilities, regardless of race, ethnicity, sexual orientation, creed, family status, national origin, age and gender.

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