Leasing Specialist (RD)

Key Responsibilities:

• Conduct tours for prospective tenants, providing detailed information about the property, amenities, and the local community to showcase the community's quality.
• Explain lease terms, assess prospective tenants, and generate interest to facilitate the lease closing process.
• Complete lease and renewal paperwork according to company standards.
• Monitor all inbound traffic and maintain accurate records in the CRM system to track leasing activities.
• Inspect apartment units before showing and occupancy by residents.
• Review leasing documents and oversee leasing workflow processes.
• Prepare and submit leasing reports on a daily, weekly, and monthly basis as required.
• Evaluate advertising effectiveness and track client traffic, ensuring timely updates to online advertising.
• Collaborate with the Leasing Manager to review marketing plans, leasing strategies, and advertising proposals.
• Maintain professional communication with residents, applicants, and other stakeholders.
• Report property issues, leasing objections, and potential liabilities to the Property Manager, along with recommendations for resolution.
• Maintain comprehensive resident and office files, ensuring proper documentation at all times.
• Ensure compliance with company policies and procedures regarding renter's insurance.
• Monitor month-to-month leases, conduct audits, and ensure compliance with lease agreements.
• Conduct market research by monitoring competitors and submitting weekly market surveys.
• Track work order completion and follow up on warm calls to ensure resident satisfaction.
• Participate in revenue management system compliance and weekly meetings, if applicable.

Qualifications and Experience:

• Bachelor's degree, diploma, or certificate in Business, Hospitality, or related field.
• 1-2 years of experience in a sales role, preferably in real estate or luxury products.
• Ability to thrive under pressure and meet tight deadlines.
• Self-motivated, inquisitive, responsive, and results-oriented.
• Strong decision-making and problem-solving abilities.
• Excellent communication and presentation skills, both verbal and written.

*Notre client dessert une clientèle ayant une présence nationale et internationale et doit être en mesure d’offrir des services en français et en anglais. Ce poste exige une très bonne connaissance des deux langues, vu que le candidat aura à fournir des services en anglais aux clients et aux différents intervenants impliqués dans les dossiers