Administrative career atCPA Montréal

Under the supervision of the Director of the Information and Communications Technology Service, the chosen person responds and deals with the requests for technical support sent to the TI service. The main and usual role of the person occupying this position is to carry out technical work relating to the operation of networks, computers and peripherals and to provide technical support to users.

• Ensure installation, configuration, preventive maintenance and the proper functioning of the computer fleet;
• Perform security and quality tests and controls;
• Install, configure, test and update software;
• Ensure technical support for users;
• Diagnose and treat incidents;
• Write procedures and various technical documents;
• Perform any other related task, according to the employer's needs.

Qualifications and skills required:

• Hold an AEC/DEP or DEC diploma in computer techniques;
• Hold a minimum of 1 year of experience in a similar position;
• Master the Windows 10 environment and Windows Server 2012 R2 and/or subsequent versions;
• Master the Microsoft Office 365 suite;
• Know the TCP/IP networks;
• Master French and English, both oral and written;
• Ensure technical support in the evening or weekends when necessary;
• Know how to give good customer service with tact and courtesy.

skills:

• Listening and understanding
• Analysis and synthesis capacity
• Good communicator and pedagogy
• Autonomy

assets:

• Network safety experience;
• Experience or certification of Microsoft, Windows;
products
• Experience in virtualization.

We offer:

• Salary of $ 24.33/ hour with automatic increase on the date of hiring on the first three years in addition to an annual increase according to the collective agreement in force;
• 84 -hour disease credit;
• Complete collective insurance;
• Pension plan with the participation of the employer;
• Every working days who are unemployed and paid between December 23 at 3 p.m. and the day after year inclusive;
• Annual holidays according to the collective agreement in force.

Those interested in applying are asked to send their curriculum vitae accompanied by a cover letter before June 10, 2022 at 4 p.m. at