Hotel receptionist

• Education: No degree, certificate or diploma
• Experience: 7 months to less than 1 year

Work site environment

• Non-smoking

Tasks

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Repetitive tasks
• Physically demanding

Screening questions

• Are you available to start on the date listed in the job posting?
• Do you live near the job location?

Employment terms options

• Shift
• Night
• To be determined
• Weekend

Health benefits

• Health care plan

Financial benefits

• Bonus

Other benefits

• Free parking available
• Other benefits
• Parking available
• Work Term: Temporary
• Work Language: English or French
• Hours: 30 to 40 hours per week