Hotel receptionist
- Work Term: Permanent
- Work Language: French
- Hours: 30 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
Asset languages
- English, Middle (1100-1500)
Work setting
- Hotel, motel, resort
- Rural area
- Private sector
Tasks
- Answer telephone and relay telephone calls and messages
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Provide basic information to clients and the public
- Perform clerical duties, such as filing and sorting and distributing mail
- Obtain and process information required to provide customer service
- Greet people and direct them to contacts or service areas
- Operate switchboard or telephone system
- Receive and issue payments
Computer and technology knowledge
- Word processing software
- Database software
- Switchboard 1-25 lines
- MS Excel
- MS Windows
- MS Word
- Accounting software
- Electronic mail
- MS Outlook
Security and safety
- Bondable
- Criminal record check
- Basic security clearance
- Enhanced reliability security clearance
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Screening questions
- Are you authorized to work in Canada?
- Are you available for shift or on-call work?
- Are you available to start on the date listed in the job posting?
- Are you currently a student?
- Are you willing to relocate for this position?
- Do you have experience working in this field?
- Do you have the above-indicated required certifications?
- Do you live near the job location?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
Financial benefits
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities
- On-site recreation and activities
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
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